S-easy Cloud Professional – Helpdesk Ticketing System | Annual Access

TL;DR

  • Centralize customer and internal support requests into team-assigned tickets, with automated email intake and alerts.
  • Keep recurring work from slipping through by automatically creating daily, weekly, or monthly tickets.
  • Track service performance through ticket work logs, detailed reports, scheduled report delivery, and satisfaction surveys.
  • The plan includes 5 agents, unlimited clients/basic users, API integrations, and browser-based access; it is annual—not lifetime—and for new users

Quick Overview

Alternative to:

  • Freshdesk
  • Zendesk
  • Zoho Desk

Best for:

  • Customer Support Teams
  • Product Managers
  • Service Businesses

Compatibility:

  • Browser Support:
    Brave, Chrome, Edge, Firefox, Safari
  • Operating Systems:
    Browser Based

Is it challenging for you to keep your customer/employee management procedures organized?

 

S-easy Cloud Professional – Helpdesk Ticketing System

 

S-easy, is a cloud-based helpdesk ticketing system designed to effeciently manage customer care requests.

 

This helpdesk ticketing system aids in managing, documenting, and measuring the requests of corporate staff from different departments.

 

Thus helping you to strengthen your business.

 

So if you are looking to buy helpdesk software, then S-easy cloud professional would be the best choice for you.

Features Of This Helpdesk Ticketing System:

S-easy Team Settings

Ticket & Team Management

  • Team Creation: Create teams and assign responsibilities to each team.
  • Simple Ticketing System: Manage work through a simple and understandable user interface.
New Ticket System

Communication & Feedback

  • E-mail Notifications for Clients: Create email notifications for Agents, Clients, and Customers.
  • Receive Feedback: Receive customer service feedback from customers.
S-easy Ticket Details

Scheduled Work

  • Plan Periodic Work: Open tickets to relevant teams daily, weekly, and monthly to ensure they are closed satisfactorily.

Benefits

  • Keep customer and employee support requests organized.
  • Assign support responsibilities across different teams.
  • Maintain a centralized record of support tickets.
  • Automate recurring ticket creation.
  • Keep customers and teams informed through email notifications.
  • Track support performance through ticket reports.
  • Collect customer feedback to measure service satisfaction.

S-easy Cloud Professional is best for:

  • Customer Support Teams
  • Product Managers
  • Service Businesses

Choose Your Plan

With DealClub
$16.15
$599.88
Without DealClub
$19.00
$599.88
Buy Now
Limited Time Deal

Deal Terms

  • Access via redemption of coupon code
  • 30-Day Coupon Code Validity
  • One Coupon Code for one user/account
  • Coupon Codes are not stackable
  • For both - New & Existing Users
  • Free Updates
  • Free Support
  • Accessible on all devices - Desktop, Mobile and Tablet

Plans & Features

Choose the perfect plan for your needs.

Plans & Features
Annual Access
$599.88 $19
Buy Now
5 Agent invitation
Unlimited Client Definition
Unlimited Basic User Invitation
E-mail Notifications For Your Customers And Your Teams
File Upload For The Tickets
Ticket Work Log Available
Detailed Ticket Reports
Schedule A Job To Send The Ticket Report To Your Manager or Customer
Schedule A Job To Create A Ticket For Your Teams
Auto Ticket Creation From Incoming Emails
Web API Integrations
Satisfaction Survey
100 MB Database Storage
100 MB File Storage

Annual Access

$599.88 $19.00
Buy Now
30-Day Refund | Annual Access
  • 5 Agent invitation
  • Unlimited Client Definition
  • Unlimited Basic User Invitation
  • E-mail Notifications For Your Customers And Your Teams
  • File Upload For The Tickets
  • Ticket Work Log Available
  • Detailed Ticket Reports
  • Schedule A Job To Send The Ticket Report To Your Manager or Customer
  • Schedule A Job To Create A Ticket For Your Teams
  • Auto Ticket Creation From Incoming Emails
  • Web API Integrations
  • Satisfaction Survey
  • 100 MB Database Storage
  • 100 MB File Storage

Frequently Asked Questions

Find answers to common questions about S-easy Cloud Professional

How many agents are included?

The listed annual plan includes 5 agent invitations.

Can S-easy automatically create tickets from emails?

Yes. The plan includes automatic ticket creation from incoming emails.

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Buy with DealClub
$16.15 $599.88
Buy without DealClub
$19.00 $599.88

Deal Terms

  • ✓ Access via redemption of coupon code
  • ✓ 30-Day Coupon Code Validity
  • ✓ One Coupon Code for one user/account
  • ✓ Coupon Codes are not stackable
  • ✓ For both - New & Existing Users
  • ✓ Free Updates
  • ✓ Free Support
  • ✓ Accessible on all devices - Desktop, Mobile and Tablet
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