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Sellio – Manage Customer Chats & Routine Questions With AI

Vendor: Khalid Nouri
Sellio AI Customer Support Software Feature Image
Sellio AI Customer Support Software Feature Image
Train AI to answer website questions with Sellio AI Customer Support
Track support performance with Sellio AI Customer Support
Customize live chat widget with Sellio AI Customer Support
Manage customer records in one workspace with Sellio AI Customer Support
Take over from AI chat with Sellio AI Customer Support
Keep customer conversations in one inbox with Sellio AI Customer Support
Search and follow up on threads with Sellio AI Customer Support
Connect support channels with Sellio AI Customer Support
Turn conversations into tickets with Sellio AI Customer Support
Add voice option to chat with Sellio AI Customer Support
Automate support workflows with Sellio AI Customer Support

TL;DR

  • Keep customer conversations and team replies in one shared inbox.
  • Let AI answer website questions using your business information.
  • Take over, pause, or resume AI whenever your team needs to.
  • Connect customer channels and automate routine support tasks.

Quick Overview

Alternative to:

  • Crisp Chat
  • Freshdesk
  • Intercom
  • Zendesk

Best for:

  • Agencies
  • Customer Support Teams
  • Marketers
  • Small Business Owners
  • Startups

Compatibility:

  • Browser Support:
    Brave, Chrome, Edge, Firefox, Safari
  • Operating Systems:
    Browser Based
Overview Plans & Features Q&A Reviews

Scattered customer messages make it harder to keep track of replies & follow-ups.

Bring your conversations together with Sellio, & let AI help with routine website questions.

What Is Sellio?

Sellio is AI customer support software that brings –

  • Live chat
  • Customer conversations
  • Team collaboration

into one workspace.

Your team can reply from a shared inbox while AI agents answer website questions using your own content.

You decide when AI responds & when a person takes over.

It also includes customer records, knowledge management, & automation, with ticketing, voice replies, & analytics.

With Sellio, You Can:

  • ANSWER customer messages from a shared inbox
  • AUTOMATE routine website questions with AI
  • TRAIN AI using your website, files, and answers
  • ASSIGN conversations and share private team notes
  • TRACK customer history and ongoing support work
  • REVIEW support performance on eligible plans

Introduction to Sellio:

Youtube video

Sellio Features

Sellio-inbox-one-conversation-hub

Keep Customer Conversations in One Inbox:

  • Manage website chat, email, and connected messaging channels together
  • Keep replies, customer history, and handoffs attached to each conversation
  • Search threads and follow up on conversations that need attention
Sellio-chat-widget-brand-customization

Welcome Visitors With Chat That Matches Your Brand:

  • Add the live chat widget using a website installation snippet
  • Customize its appearance, greeting, and availability
  • Let visitors find help articles and continue previous conversations

The visitor-facing chat widget supports seven languages: English, French, German, Spanish, Arabic, Japanese, & Korean.

Sellio-ai-agent-routine-answers

Let AI Answer Routine Website Questions:

  • Train agents using your website, files, FAQs, and custom content
  • Test answers before enabling an agent
  • Set instructions and usage caps to control how AI responds

Website imports, documents, Q&A, text, help articles, news, Notion, & Google Drive are listed as knowledge sources.

Sellio-human-takeover-handoff

Take Over When Customers Need Your Team:

  • Move from AI to a human without losing the conversation history
  • Pause or resume AI when needed
  • Keep your team available for questions that need personal attention

AI replies operate on website chat only; WhatsApp, Instagram, Telegram, & email messages wait for a person.

Sellio-contacts-customer-records

Work Together Without Separate Team Chats:

  • Assign conversations to the right teammate or team
  • Add private notes for context and handoffs
  • Manage team members and customer records from one workspace
Sellio-workflow-automation-builder

Automate Repeated Support Tasks:

  • Build workflows for greetings, routing, tags, and follow-ups
  • Set conditions around messages, pages, and office hours
  • Start from templates and adjust them without coding
Sellio-tickets-trackable-issues

Turn Unfinished Conversations Into Trackable Tickets:

  • Create tickets for issues that need further work
  • Keep the conversation history attached to the issue
  • Let AI offer a ticket when it cannot resolve a website question
Sellio-voice-option-widget

Give Customers a Voice Option:

  • Support voice input and transcription
  • Let visitors hear AI responses through the widget
  • Customize the AI agent’s voice on eligible plans
Sellio-analytics-support-performance

See Where Your Support Needs Attention:

  • Review response times, resolutions, and customer satisfaction
  • Track AI handoffs and recurring conversation topics
  • Schedule reports and inspect the conversations behind the figures
Sellio-integrations-connected-channels

Connect Support With the Tools Your Team Uses:

  • Receive customer messages through supported channels
  • Connect Slack, Discord, or Microsoft Teams for team notifications and replies
  • Keep connected-channel history inside Sellio

Customer channels include website chat, email, WhatsApp, Instagram, Telegram & more.

Why Choose Sellio?

  • Carry customer context into every handoff
  • Spend less time routing routine questions manually
  • Help visitors find answers before they contact your team
  • Keep ownership clear when several teammates handle support
 

Specifications

 
Specification Details
Platform Cloud-based web application
Supported Devices Desktop, laptop, tablet, and mobile
Supported Browsers Modern versions of Chrome, Edge, Firefox, and Safari
System Requirements Internet connection, Sellio account, and JavaScript enabled
Installation No desktop installation required; website chat uses an embed snippet
Account Structure Workspace-based
Chat Widget Languages English, French, German, Spanish, Arabic, Japanese, and Korean
AI Usage Cost Approximately $0.05 per AI conversation
Credit Reset Included credits reset monthly and do not roll over
Credit Top-Ups $25, $50, $100, or $200; purchased credits do not expire

Sellio is Best For:

  • Agencies
  • Customer Support Teams
  • Marketers
  • Small Business Owners
  • Startups

Choose Your Plan

View Plan Details
Mini
Mini
Original price was: $192.00.Current price is: $96.00.
Essentials
Original price was: $912.00.Current price is: $456.00.
Plus
Original price was: $2,832.00.Current price is: $1,416.00.
With DealClub
$81.60
$192.00
Without DealClub
$96.00
$192.00
Buy Now
30-Day Refund | Annual Access
Limited Time Deal

Deal Terms

  • Access via redemption of coupon code
  • 30-Day Coupon Code Validity
  • One Coupon Code for one user/account
  • Coupon Codes are not stackable
  • For Both New & Existing Users
  • Free Updates
  • Free Support
  • Accessible on all devices - Desktop, Mobile and Tablet

Plans & Features

Choose the perfect plan for your needs.

Plans & Features
Mini
Essentials
Plus
$192 $96
Buy Now
$912 $456
Buy Now
$2832 $1416
Buy Now
Team Members

5

10

50
AI Agents

2

5

25
Connected Channels

3

5

25
API Keys

2

5

50
Automations

5

25

Unlimited
Voice Requests / Day

500

1500

5000
Website Crawl Depth

2

2

2
Estimated AI Conversations / Month

100

500

1500
Shared Inbox
Contacts & Visitor Profiles
Attachments, Emojis & GIFs
Presence & Typing Indicators
Private Notes
Internal Search
Shortcuts
Voice Dictation
Company Records
Teams
Routing Rules & Assignment
Ticketing System
Website Chat Widget
Remove Sellio Branding
Contact Form
Desktop Notifications
Chat Triggers & Workflow Builder
Email, WhatsApp, Instagram & Telegram
Slack, Discord & Microsoft Teams
AI Chatbot, Premium Models & Knowledge Base
AI Handoff & Satisfaction Requests
Widget Voice Replies & Custom AI Voice
AI Chat-to-Ticket Conversion
Data Retention & CSV Contact Export

Unlimited

Unlimited

Unlimited
Analytics, CSAT & AI Resolution/Handoff Rates
Advanced Analytics & Scheduled Reports
Widget JavaScript API & REST API
Google & Passwordless Email Sign-In
Domain Allow-List, Visitor Verification & Audit Log
Windows App

Coming Soon

Coming Soon

Coming Soon
Plan 1 of 3

Mini

$192.00 $96.00
Buy Now
30-Day Refund | Annual Access
  • Team Members: 5
  • AI Agents: 2
  • Connected Channels: 3
  • API Keys: 2
  • Automations: 5
  • Voice Requests / Day: 500
  • Website Crawl Depth: 2
  • Estimated AI Conversations / Month: 100
  • Shared Inbox
  • Contacts & Visitor Profiles
  • Attachments, Emojis & GIFs
  • Presence & Typing Indicators
  • Private Notes
  • Internal Search
  • Shortcuts
  • Voice Dictation
  • Company Records
  • Teams
  • Routing Rules & Assignment
  • Website Chat Widget
  • Contact Form
  • Desktop Notifications
  • Chat Triggers & Workflow Builder
  • Email, WhatsApp, Instagram & Telegram
  • Slack, Discord & Microsoft Teams
  • AI Chatbot, Premium Models & Knowledge Base
  • AI Handoff & Satisfaction Requests
  • Data Retention & CSV Contact Export: Unlimited
  • Widget JavaScript API & REST API
  • Google & Passwordless Email Sign-In
  • Domain Allow-List, Visitor Verification & Audit Log
  • Windows App: Coming Soon

Frequently Asked Questions

Find Answers to common questions about Sellio

Can I Use Sellio Without Enabling AI?

Yes, your team can manage customer conversations without enabling AI agents.

Can My Team Take Over From AI?

Yes, teammates can take over conversations and pause or resume AI.

Does AI Answer Messages on Every Channel?

No, AI answers website chats while people handle other connected channels.

Can I Train AI on My Own Content?

Yes, train AI using your website, uploaded files, and custom answers.

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Choose Plan
Mini
Mini
Original price was: $192.00.Current price is: $96.00.
Essentials
Original price was: $912.00.Current price is: $456.00.
Plus
Original price was: $2,832.00.Current price is: $1,416.00.
Buy with DealClub
$81.60 $192.00
Buy without DealClub
$96.00 $192.00

Deal Terms

  • ✓ Access via redemption of coupon code
  • ✓ 30-Day Coupon Code Validity
  • ✓ One Coupon Code for one user/account
  • ✓ Coupon Codes are not stackable
  • ✓ For Both New & Existing Users
  • ✓ Free Updates
  • ✓ Free Support
  • ✓ Accessible on all devices - Desktop, Mobile and Tablet
30-Day Refund | Annual Access
Deal Terms
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